Feedback

Do you have a compliment, complaint or comment?


Southern Highlands Home Care pride ourselves on open and transparent dialogue between our staff, our clients and our clients representatives. 

There is nothing quite as motivating as receiving a kind word. In fact, when someone compliments one of our staff members it helps us to recognise that employee appropriately. So, if you’ve experienced outstanding service, please let us know so we can pass it on.

We strive to provide the best quality care to our clients we know that mistakes can happen. If you are not satisfied with your service we want to know about it. We will work with you to resolve any issues so that our clients can continue to receive a great service from us. 

 

How can you provide feedback?

There are three formal ways you can provide Southern Highlands Home Care with your feedback. 

  • By filling out  the online form below;

  • Verbally or in writing to any one of our staff;

  • Or by contacting the manager directly. Harry has an open door/phone policy and will gladly talk to you.

Harry Varvaressos can be best contacted by:

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Port Stephens Home and Disability Care 

Delivering aged and disability care of the same great quality.

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